Getting started
Check out our guides and answers to the most common issues related to Getting started
- How do I know how big my spot is?
- How do I review a guest?
- How to refund a booking
- Top hosts share their secrets for providing a great experience
- How do promo codes work?
- How do bookings work?
- Is it ok for me to bring my dog out to play with guest dogs?
- What is the Top Spot badge?
- How to minimize wear and tear on your spot
- Managing photos
- How do I log into my host account
- Host mentors
- Push notifications
- How does messaging with guests work?
- Indoor play spaces
- Can I set my spot to "request to book"?
- Reservation notifications and Google synchronization (for hosts)
- How search ranking / algorithm works
- How to meet first-time guests
- How do I find my URL?