How do promo codes work?
Promo codes enable guests to book spots at discounted rates. There are two reasons that promo codes are generated:
- Marketing: a promo code can entice a guest to book. Hosts can create their own custom promo codes to promote their spot (learn more about it here). Promo codes can also be generated through general marketing programs by Sniffspot.
- Customer service: promo codes can be generated to increase guest satisfaction, either because of a negative experience or to reward top guests. A host can request a promo code for customer service reasons from Sniffspot. Sniffspot may also generate promo codes proactively for customer service reasons.
Promo codes work through reducing the amount that the guest pays. This discount amount is shared between host and reduced fees.