Reservation notifications (for hosts)

Hosts are notified of new reservations in multiple ways:

  • New reservations:
    • Email: every new reservation triggers an email to the host to notify and provide details of the reservation. Make sure to verify your email to ensure deliverability.
    • SMS: every new reservation triggers an SMS to the host to notify and provide details of the reservation. Make sure to add and verify your phone number to ensure deliverability.
    • Push alert: every new reservation triggers a push alert to the host to notify and provide details of the reservation. Make sure to download the app and turn on push alerts to receive these notifications.
  • Reminders: hosts are sent a reminder email, SMS and push alert for each reservation 1 hour before the reservation start time. These reminders are optional and hosts can turn off this reminder by going to their host account -> spot -> spot preferences -> reminders and turning the reminder off.
  • Google Calendar integration: hosts can enable Sniffspot to automatically add reservations to their Google Calendar. In order to enable this, hosts can go to their host account -> spot -> spot preferences -> Add reservations automatically to Google Calendar

Did not receive a notification? Go here to troubleshoot.

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