How do bookings work?
You signed up to host your spot, you followed our tips on how to be a great host, now you are ready to get booked. But how does getting booked work? Let us walk you through it.
Every listing has a button for a guest to Book.
When a guest clicks that button, they fill out their reservation information: time they would like to book, certifying that their dog is up to date on vaccinations, reading and certifying the Waiver and Release. Once they submit their reservation information, they make payment for their reservation.
Once they have paid they will be automatically confirmed for their visit.
To communicate with your guest after they book, use the SniffSpot messaging tool. It's important for the guest experience that you do not ask a guest to contact you via your phone number. This is confusing to guests. Please keep all communication through the SniffSpot messaging tools.
Pro tip: you can set up an auto message that will automatically be sent to first time guests two hours before their visit time. This is a great way to easily welcome guests and remind them of important access instructions and safety rules.
You can view and manage all of your reservations through your reservation page.
Ready to host? You can learn more and get started here.