Making the most of reviews from guests

Reviews are a super important element of your spot listing. Spots that have recent reviews see an uptick in reservations from guests. This can create a virtuous cycle for your spot. 

As a host, you can view your reviews on the web here or in your host account on the mobile app.

Many guests worry about what they don't know; they don't know about a Sniffspot. Reviews set their mind at ease that there will be no surprises when they get there. Getting your first couple of reviews is hugely helpful for guests looking at your listing. The more reviews you have, the better. In fact, Airbnb did a study that showed reservations doubled on their listings once a listing had 10 reviews.

Additionally, even if you have many reviews, having recent reviews will bring you even more guests. If you can get enough reviews, this can create a virtuous cycle where recent reviews bring more guests who are writing you more reviews. 

As a new host, you won't have any reviews, so getting your first few reviews will help you get started. 

  • Check out our review interpretation guide to see how to understand your reviews.
  • Always review guests for every visit they make to your spot. This will encourage those guests to leave you a review as well. You can write reviews for past reservations from your reservation page
  • Make sure to provide a great experience for all of your guests. Read how here.
  • Reviews can only be given by a verified guest, meaning a guest booked through Sniffspot, but it is wonderful to invite your friends, family, or neighbors to book your Sniffspot and write you a review. 
  • Follow our easy, free tips for marketing your spot to local dog owners.
  • We recommend following up with guests after they visit to ask for a review by sending them a message. You can even set an automatic thank-you message for first-time guests!

Ready to host? You can learn more and get started here.

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Discussion Topic: Reviews

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Discussion Topic: Marketing

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