How to modify or cancel a reservation
This article is related to a guest cancelling a reservation. To learn how to cancel a reservation as a host, go here.
You can change the date/time for your visit by canceling your existing reservation and re-booking your reservation at a new time.
Here is how to cancel your reservation:
- On the website (app.sniffspot.com/listings):
- Open the nav menu through the hamburger icon in the upper right hand corner
- Select Visits
- On the Visits page (here), you can filter to find the reservation you would like to cancel
- On the guest reservation page, select the option to Cancel your reservation
- Confirm the cancellation
- There is also a link to you can use to cancel your reservation in your booking confirmation email
- Currently, we do not support canceling reservations through our native mobile apps.