How to modify or cancel a reservation

This article is related to a guest cancelling a reservation. To learn how to cancel a reservation as a host, go here

You can change the date/time for your visit by canceling your existing reservation and re-booking your reservation at a new time. 

Here is how to cancel your reservation:

  • On the website (app.sniffspot.com/listings):
    • Open the nav menu through the hamburger icon in the upper right hand corner
    • Select Visits
    • On the Visits page (here), you can filter to find the reservation you would like to cancel
    • On the guest reservation page, select the option to Cancel your reservation
    • Confirm the cancellation
  • There is also a link to you can use to cancel your reservation in your booking confirmation email
  • Currently, we do not support canceling reservations through our native mobile apps.
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