How to snooze or remove my spot
Circumstances sometimes require a host to close their spot. To make your spot unavailable for guests to book, consider the following options and best practices for each:
Calendar blocks
If you can't have guests for a certain period of time, or if you regularly can't have guests at specific times, we recommend you update your calendar to reflect this by setting calendar blocks. You can learn how to do this here.
When you set a calendar block, guests can see your spot in search results, and they can book times that are not blocked.
IMPORTANT NOTE: Setting a calendar block does NOT cancel existing reservations during blocked times. Those bookings must be honored or cancelled separately.
Temporary deactivation
If you are going away for a set period of time up to 150 days, you can also deactivate or snooze your spot until a certain date. Temporary deactivation will inactivate your spot immediately. To close for a range of dates that begins in the future, use a calendar block.
To deactivate temporarily, log into your host account and go to your listing edit page, click the "Deactivate spot" link, and set a date that you would like your spot to turn back on. Then, click to deactivate and to confirm deactivation.
When you deactivate your spot, guests cannot find your spot in search results, and they will not be able to book your spot until it is reactivated. Reviews are not lost when a spot is deactivated.
IMPORTANT NOTE: Temporary deactivation does NOT cancel existing reservations in the future. Those bookings must be honored or cancelled separately.
Pro tip: Watch for and make note of your spot's reactivation date. We recommend logging into your host account on that date to ensure that automatic reactivation was successful.
Deactivate indefinitely
If you can't have guests indefinitely, if you need to close for a period longer than 150 days, or you if would like to cancel / close your host account, you can turn off your spot immediately with indefinite deactivation. You can turn your spot on or off instantly and as frequently as you would like.
To deactivate or pause indefinitely, log into your host account and go to your listing edit page, click the "Deactivate spot" link, choose the "Turn off indefinitely" option, select a reason, and type optional explanation. Then, click to deactivate and to confirm deactivation.
When you deactivate your spot, guests cannot find your spot in search results, and they will not be able to book your spot unless/until you reactivate it.
IMPORTANT NOTE: Indefinite deactivation does NOT cancel existing reservations in the future. Those bookings must be honored or cancelled separately.
How to turn off your spot (mobile)
Delete a listing
In the case that you want to completely delete a listing, please contact us.
IMPORTANT NOTE: Deleting your listing cannot be undone and Sniffspot will be unable to pay you for past bookings if you delete your spot.
Sale of property
If the property is being sold, direct transfer of the hosting account to the new owner is not allowed. To ensure account security and clear ownership records, please follow these important steps:
- Deactivate your current listing.
- Encourage the new homeowner to create a new listing under their own account.
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