Sniffpass (for guests)
This article is about Sniffpass from the guest perspective. To learn about Sniffpass from the host perspective, go here.
Note: All new guests after December 18, 2024 outside Colorado, Nebraska and Wisconsin are required to have a valid Sniffpass to use Sniffspot.
Sniffpass is a cross-Sniffspot subscription where Sniffpass holders get discounts on all bookings at all spots by buying monthly credits.
There are three tiers of Sniffpass:
- Bronze: $20 per month, $20 credit, 10% off all spots all bookings, +5% additional discount at Sniffpass spots
- Silver: $60 per month, $60 credit, 10% off all spots all bookings, +10% additional discount at Sniffpass spots
- Gold: $120 per month, $120 credit, 10% off all spots all bookings, +15% additional discount at Sniffpass spots
Here are some more details on how Sniffpass works:
- When Sniffpass holders sign up, they are charged for their first full month. Then Sniffpass holders are charged per month on the 1st of each month using their primary payment method on file until renewal is canceled.
- Sniffpass discounts apply to all bookings whether made with Sniffpass credits or not.
- Credits should be used in the month they are purchased, but active Sniffpass holders have a 2-month grace period to use credits before they expire.
- Spots can freely opt in or out of offering Sniffpass discounts.
- Outside of applicable grace period refunds, payments are non-refundable but Sniffpass holders can cancel future payments at any time through their account.
- If you apply your credits to a reservation, then the reservation is refunded or cancelled, the applied credits will be added back to your account for future use.
- Sniffpass holders are subject to all Sniffspot terms.
You can learn more and sign up in your subscriptions section:
- Go to your mobile app or www.sniffspot.com
- Select Subscriptions from your account menu
- Select the Sniffpass tile
Frequently Asked Questions
Q: How do I know which spots offer additional Sniffpass discounts?
A: Spots that offer additional Sniffpass discounts include a green checkmark icon badge on their tile on the search page, and in the pricing section on the spot detail page it will say.
Q: Is there a discount to the extras or just the booking?
A: Extras will be discounted too.
Q: Do Sniffpass holders get access to special hours?
A: Sniffpass holders do not get access to special hours.
Q: Can I create multiple accounts to access the Sniffpass free trial?
A: No, creating multiple accounts to take advantage of the Sniffpass free trial is not allowed.
Q: Can I book without Sniffpass?
A: As of December 18, 2024, new guests will need an active Sniffpass subscription in order to make a reservation. Guests who reside in Colorado, Nebraska, and Wisconsin are excluded from this requirement. Guests who booked visits prior to the requirement will continue to be able to book without Sniffpass.
Q: Can I use a discounted or complimentary visit if Sniffpass is required to book?
A: Yes! If you have a new account, you will be required to sign up for Sniffpass first. Then, you can enter the discount code that was provided to you. We hope you will continue with us, but you can cancel any time. If you signed up for Sniffpass within the last 7 days, you can cancel within that grace period and can get a refund for the unused credit.
Q: What is the cancellation policy on Sniffpass?
A: Sniffpass holders can cancel renewal of their Sniffpass at any time. Sniffpass payments are in general non-refundable, but canceling renewal on your Sniffpass will cancel all future payments. When you cancel renewal, you can continue to use your Sniffpass benefits and credit until the end of your payment period. At the end of the payment period, your benefits will expire and any remaining credit balance is permanently expired. You can sign up again for a Sniffpass at any time to regain Sniffpass benefits, but you will not get any lost credit balance back.
There is a grace period for Sniffpass refunds. If a Sniffpass holder signed up within the last 7 days, they can cancel and can get a refund for unused credit on the Sniffpass. Just email us at support@sniffspot.com if you qualify and would like a refund.
Q: What are the benefits to Sniffpass?
A: The benefits to Sniffpass are numerous!
🐶 Happy Dogs: Ensure regular exercise and enrichment for your pup.
💲 Discounted Bookings: Enjoy 10-25% savings at every Sniffspot.
📶 Multiple Tiers: Find the perfect plan for your dog with an affordable entry point.
⏳ Rollover Credits: Keep unused credits for 2 months while your Sniffpass is active.
♻️ Flexible Subscriptions: Easily switch tiers or cancel anytime.
✅ No Administrative Fees: Pre-purchase credits with no hidden costs.
📅 Predictable Charges: Budget easily with regular billing.