How to unsubscribe from emails

We want you to receive emails that are most helpful to you. Sniffspot sends a few different types of emails, and each type can be managed a little differently.

Marketing emails

Marketing emails include general Sniffspot news, product updates, feature announcements, surveys, and other communications.

You can Update your preferences or Unsubscribe at any time by clicking the links at the bottom of any marketing email.

Note: Unsubscribing from marketing emails may mean you don't receive important announcements, such as product updates or changes to our Terms of Service.

New spot alerts

New spot alerts notify you when new Sniffspots matching your preferences become available. You can update your search criteria at any time or turn alerts off completely.

On the web

1. Go to your New Spot Alerts settings here.
2. Update your search preferences, such as:
   • Search radius
   • Location
   • Minimum spot size
   • Enclosure type
   • Whether dogs are visible or audible from the spot
3. To stop receiving alerts, turn off Alert active.
4. Click Done to save your changes.

In the mobile app

1. Open your guest account.
2. Tap New spot alerts.
3. Update your alert preferences as needed.
4. To stop receiving alerts, turn off Notify me about new spots.
5. Tap Save alert.

Transactional emails

Transactional emails are sent in response to activity on your Sniffspot account, such as:

• Booking notifications
• Messages
• Other important account activity

Because these emails contain essential information about your account and reservations, they can't be turned off.

Hosts can manage some booking notifications in their notification settings. Learn more here.

If you think you're receiving too many transactional emails or are receiving them in error, please contact us. We'll be happy to help investigate.