Host Standards

Sniffspot is built on a simple idea: neighbors helping neighbors. Our Host Standards reflect that value and are designed to ensure safe and positive experiences for every guest and dog.

All hosts are expected to meet the standards below. If a host is unable to maintain these standards, their listing may be removed from Sniffspot.

1. Create a Safe, Private Space

To ensure guests and their dogs are secure and feel comfortable, all Sniffspots must meet the following requirements:

  • Spots must be private and owned or controlled by the host. Public parks and shared spaces, such as apartment complex common areas, are not allowed.
  • During reservations, spots must be free from dogs, other domestic animals, and people, except for those brought by the guest.
  • Hosts should never meet guest dogs unless this has been explicitly arranged with the guest in advance.

2. Represent Your Spot Accurately

Guests should know exactly what to expect when they arrive.

  • Listings should include at least 10 clear, up-to-date photos of your spot.
  • Descriptions should honestly reflect the space, including any limitations.
  • If dogs, other domestic animals, or people may be seen or heard outside the spot from within the spot, this information must be clearly disclosed in the listing.
  • If guests ask questions that reveal missing information, update your listing accordingly.
  • Listings may not advertise non-Sniffspot services, such as dog walking or pet sitting.

3. Accommodate Bookings

Hosts are expected to manage availability carefully and honor all confirmed reservations.

  • Keep your calendar accurate, up to date, and free from conflicts.
  • When a guest books your spot, you are expected to honor and accommodate that reservation.

4. Keep Your Commitments

Reliability matters. If you commit to something—whether it’s availability, amenities, or communication—follow through.

5. Be Responsive and Professional

Timely, professional communication helps build trust and creates a smooth experience for guests.

  • Respond to messages and booking requests as quickly as possible.
  • Communicate with guests in a professional, respectful manner at all times.
  • All messaging should take place through Sniffspot’s messaging system. Asking guests to text or call directly can be confusing and should be avoided.

6. Earn Great Reviews and Aim for Top Spot

Delivering an exceptional experience for guests and their dogs leads to great reviews and can earn your spot the Top Spot badge, which highlights Sniffspot’s top-performing spots.

Top Spots consistently delight guests, earning repeat visits and attracting new ones. You can track your progress toward Top Spot in your host account under Spot performance.

7. Follow the Sniffspot Inclusion Policy

Sniffspot is an inclusive community. Discrimination is not tolerated. Please review and abide by the Sniffspot Inclusion Policy.

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Ready to host? You can learn more and get started here.

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Discussion Topic: Calendar

Discussion Topic: Reviews

Discussion Topic: Inclusion

Discussion Topic: Accurate Representation

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