Contact customer service

The Sniffspot Help Center provides comprehensive guides and solutions to most common issues.

To reach Sniffspot customer service directly, please use this form to contact us. Our dedicated customer service team operates from 6am - 5pm Pacific time, 7 days per week. Please don’t hesitate to contact us for individual support with any question, concern, or issue.

Then, watch your email for a response.

You will receive an automated acknowledgment to confirm that your message was received. Response times may vary, but you can expect a personalized response, and the team will prioritize responses to the most urgent requests within 24 hours.

Please note that we do not offer support by live chat or phone at this time.

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