How to unsubscribe from emails

We have several different types of emails:

  • Transactional emails: there are emails related to booking notifications, messages and other user activity.
  • Mailchimp emails: these are emails related to general Sniffspot updates and requests. This is also how we send out important communications to our users, for instance, product updates, alerts, terms of service updates, etc.
  • New spot alerts: these are emails generated by the system to alert guests of new spots that are added near them

If you want to unsubscribe from these emails, please follow this process:

  • Transactional emails: these cannot be unsubscribed from, because these are important notifications related to activity on Sniffspot.
    • For some booking notifications hosts can opt out through their settings. Learn more here.
    • If you feel like you are getting too many of these emails or receiving them in error, please report this to [email protected] and we will see how we can help.
  • Mailchimp emails: there is an unsubscribe link in the footer of all manual emails and you can unsubscribe through clicking that link. Note: unsubscribing from Mailchimp emails may limit your notice of important alerts, such as terms of service updates.
  • New spot alerts: you can manage your new spot alerts here. If you want to turn them off completely, you can turn the toggle to "Inactive" and click "Done" on the page.
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